na INLIS000000000009170 20230221080403 0010-0618009170 230221 | | 978-602-95498-1-2 658.81 658.81 CUS Tim Marknesis Customer Satisfaction And Beyond Yogyakarta : Marknesis, 2009 xiv, 118 hlm. : ilus. ; 22 cm. MANAJEMEN PENJUALAN Cet. 1 Dinas Perpustakaan dan Kearsipan Prov. Kaltim 3418/P09 3419/P09 3420/P09 3417/P09